The Art of Engagement by Jim Haudan

Author:Jim Haudan
Language: eng
Format: epub, mobi
Publisher: McGraw-Hill
Published: 2008-03-13T16:00:00+00:00

WHAT ARE THE RIGHT QUESTIONS?

Before choosing questions to ask, think about this bold statement: "The world we think we live in no longer exists." Why? Because by the time we realize what's going on, things have changed! Most people walk around with pictures in their heads that help make sense of the world and their role in it. In simple terms, these pictures represent current beliefs and conclusions. But there's a tremendous time lapse between what's developed in people's heads and reality. That's why engagement and discovery learning are so critical for synching up the pictures in people's heads with the actual pictures of the realities of the business.

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